5-Star NetSuite partner, SCS Cloud, is expanding its Professional Services team! We are looking to add experienced consultants who fit our team and culture for both remote, and on-site delivery of new NetSuite Implementations and Optimization and Support Projects (Phase 2+).
Job Title: NetSuite Consultant
Salary Range: TBD, based on Experience
A successful candidate will ideally have:
- Successfully delivered multiple NetSuite implementations of varying sizes (SuiteSuccess or Enterprise) from scoping/personalization through support
- Worked within NetSuite OneWorld with multiple subsidiaries
- Interpersonal skills to communicate effectively with customers of varying backgrounds
- Basic understanding of business processes and how to adapt them to NetSuite
- Moderate knowledge of the Accounting impact, and/or high knowledge of Supply Chain impact
Responsibilities:
- Actively listen to customers’ needs and address questions, concerns, or requirements
- Work within a cross-functional team of consultants with varying experience and backgrounds
- Work closely with customers to provide functional expertise through implementation, configuration, and maintenance including but not limited to:
- Participate in requirements gathering and/or lead personalization sessions guiding clients independently for multiple workstreams
- Configure NetSuite appropriately from the Business Requirements Document or Personalization Workbook
- Prepare, and perform Process Walkthroughs, act on feedback, and address customer questions properly
- Build reports, saved searches, new roles, and dashboards to provide customers business intelligence
- Establish User Acceptance Testing cases, and proactively engage and support customers through UAT seeing problem resolution to completion
- Create training and support documentation, and deliver training to end users
- Support cutover activities and provide Go-Live support – remote or on-site
- Identify when customizations are needed, and seek appropriate follow-up
- Willingness to learn, and expand NetSuite and consulting knowledge and soft skills
Key Qualifications:
- Bachelor’s Degree in Accounting, Finance, Operations, Information Systems, or other related
disciplines - 2-4 years with NetSuite ERP administration and/or implementation experience
- Business process experience and the ability to adapt the process within the NetSuite framework
- Self-starter and can-do attitude to learning and tackling new challenges
- Ability to accept feedback and work independently
- Ability to handle multiple projects simultaneously – capable of managing deadlines and prioritizing activities
Additional Qualifications:
- Experience with NetSuite integrations (EDI, ETL/Connectors, WMS, MES, etc.) highly considered
- Ability to create/modify workflows, custom records, sublists, Advanced HTML/PDF forms a plus
- Previous Salesforce experience is a plus
- Hands on experience in business well regarded